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When it comes to managing medical data — we understand that a single typo can have life-altering consequences.
Among many other costly outcomes, data entry errors can lead to incorrect patient diagnoses and, in one instance, have even caused one surgeon to transplant a kidney into the wrong patient!¹ Talk about an ethical, procedural, and legal nightmare.
Luckily, outsourcing your healthcare data entry tasks to an experienced, reliable business process outsourcing (BPO) partner can save your organization a lot of time, money, and potential legal headaches.
But what does outsourcing these crucial tasks look like in healthcare? Glad you asked.
Read on to discover:
Healthcare is one of the most data-intensive industries in the world, with vast amounts of information generated daily — from patient records and treatment histories to insurance claims and billing information.
Poor management of that sensitive data can lead to a cascade of issues, like errors in patient records, delays in billing and reimbursements, and even costly compliance violations.
Add to that the fact that healthcare practitioners, offices, and agencies are expected to serve higher patient counts more quickly than ever, and a harrowing picture is painted, in which your team is eyeing down an enormous mountain of paperwork and procedures that prevent them from being able to serve their patients meaningfully.
That’s where outsourcing data entry services come in.
Healthcare providers and medical offices alike can mitigate the risks of in-house data management by hiring a trustworthy outsourcing partner that’s experienced with back-office medical data entry work.
Some of the many benefits of outsourcing healthcare data entry tasks include:
Outsourcing to a BPO partner that’s specialized in data entry means your important patient information is handled by experts trained in medical data entry who are rigorous with compliance and equipped with the latest tools and technologies to ensure precision.
At Enshored, we have meticulous quality control and compliance assurance processes to protect your patients, your practice, and your data.
We double-check entries and use advanced medical data entry software that integrates medical billing data entry and electronic medical records (EMR) seamlessly into one place.
In other words — we handle the EMR data entry so you can focus on caring for your patients.
Managing an in-house data entry team is both expensive and time-consuming.
This strategy saddles your business with recruitment, training, salaries, and benefits. Plus, there are hidden costs from turnover, reporting errors, and inefficiencies.
Outsourced data entry services offer a more predictable and scalable cost structure.
This flexibility allows organizations to scale their medical records data entry operations up or down depending on demand, without the overhead associated with maintaining a full-time staff.
When it comes to processing medical data and back-office tasks in the healthcare space, compliance with regulations like HIPAA (Health Insurance Portability & Accountability Act) is a non-negotiable. Any breach of patient data can lead to severe legal, financial, medical, and reputational repercussions.
In fact, a study by the Ponemon Institute found that healthcare data breaches cost an average of $10.93 million per incident — but that can be avoided.
Reputable data entry outsourcing companies (like Enshored) implement strict security measures like encryption, access controls, and regular security audits to protect sensitive information.
While healthcare data entry outsourcing is a smart move, you have to be careful when choosing a data entry service provider. Not all BPOs are created equal.
Here are three things to avoid when hiring an outsourcing company:
1. Choosing Based on Cost Alone
Choosing a cheap data entry company on price alone can actually cost you much more money in the long run. Errors can lead to reworks, legal compliance violations or fees, and headaches.
Instead, look for the right balance between cost-effectiveness, quality, and industry expertise.
Prioritize the BPO providers who offer specialized healthcare data entry solutions to ensure accurate and high-quality data processing. Choose the one with a proven track record of supporting businesses and clients with use cases similar to yours. Cost is only part of the equation.
2. Overlooking Data Security & Compliance
Outsourcing can expose sensitive data to risks if the provider lacks robust security measures or isn’t compliant with relevant regulations.
To avoid an expensive data or privacy breach, look for a BPO partner with strong medical data security protocols and proven compliance with regulations like HIPAA for healthcare and GDPR for European data.
At Enshored, we take data security and legal compliance seriously. Browse our data entry services to start outsourcing your healthcare data tasks to us today.
3. Failing to Plan Long-Term
Outsourcing shouldn’t be viewed as a short-term game plan.
While outsourcing can certainly help companies in a pinch, it can also be a highly sustainable long-term solution if scoped properly for your business. It’s important to always consider the later-stage plans and implications to avoid issues with scalability and integrations.
Choose a BPO provider that can grow with your business and integrate seamlessly with your teams and operations over time. Consider how the partnership will evolve and make sure your provider can meet your current and future needs.
Choosing the right data entry BPO partner for electronic medical record management and data-entry processing is crucial to the success of your healthcare practice. The one you choose must be experienced, flexible, compliant, and priced right.
1. Evaluate Their Expertise & Experience
Ask yourself: does the BPO provider have experience with healthcare data entry services?
Outsourcing companies that specialize in medical data entry services are more likely to understand the nuances of healthcare data management (like the importance of accuracy, compliance, and patient confidentiality).
Accurate data entry in medical records is crucial for organizing and managing patient-related information, including demographics, medical history, treatments, and coding.
One way to evaluate whether an outsourcing company is a match for your business is through client testimonials and case studies. At Enshored, we have both client case studies available on our website and a 4.8-star overall rating on Clutch.
Testimonial here
“Enshored made it easy. They’re smart and flexible. They’re a partner, not just a service. They love working with growing companies, and they grow with you.” – Brian Scully
2. Assess Their Data Security & Compliance Practices
We’re only hammering this truth home because of how crucial it is to this topic: data security and compliance are absolute mission-critical concerns when it comes to outsourcing healthcare tasks and healthcare data entry.
Always ask potential outsourcing partners what their security practices are, and look for:
3. Understand Their Pricing Model
Pricing matters for any business, and healthcare is no exception. Determine your organization’s budget and find a partner that can work within that budget.
Keep in mind that, while affordability is important, paying a bit more for a quality outsourcing partner can actually save you money in the long run.
At Enshored, we have transparent data entry services pricing that’s both scalable and flexible. When you outsource medical data entry to us, you get improved accuracy, confidentiality, and the ability to focus on your core mission – which is, caring for your patients.
Ready to clear your data-processing backlog and free up your team’s time to do what they do best?
Enshored’s got your back when it comes to outsourcing your healthcare data entry tasks. With trained data entry specialists, a transparent and fair pricing model, and the ability to grow with your business, it’s a no-brainer.
You’ve never worked with a BPO firm like us. Get the data entry help you need today.
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